RYALI TECHNOLOGIES delivers the highest quality products, services and solutions that ensure value and contribute to our customers’ success.
We achieve this
- By providing leadership to drive the continuous quest for quality
- By developing and nurturing our human resources, recognizing that these are central to our line of businesses.
- By following well defined and continuously improving processes to ensure that we achieve customer satisfaction consistently.
- Build Quality consciousness at all stages amongst all our Employees associated
- Seek continuous improvement of the processes used in the organization with the intent of improving product and service quality and the cycle time for the product availability so as to ensure customer delight.
- Delight the customer not only by meeting their stated needs but also their implied needs.
- Demonstrate commitment to Quality first time, on time and every time in line with our policy of consistency in providing customer satisfaction.
- Give the highest priority for resolution of customer complaints. Cycle time for providing root-case analysis and initiating corrective measure in minimum time frame.
- Have our employee associates allocate for training/updating of their quality skills.
- Individual departments within the company identify their objective based on quality objectives. The objectives are evaluated and improved upon to achieve continuous improvement in quality.
- It is the responsibility of the management to ensure that all the staff members in the marketing, project engineering and Customer support department understands the Quality policy and the Quality objectives; and quality systems and Processes are implemented, constantly reviewed and improved upon.